Who should attend?
Juniors, Team Leaders and Middle Managers who are wishing to broaden and improve their knowledge in order to become more effective in workplace.
Duration:
From 4 to 6 hours.
1- Leadership and Management Track
Manager, supervisor, team leader, executive-no matter what your official title, you’re expected to get the job done through others. Management success depends upon your abilities as a coach, team builder, master delegator, time manager, and employee motivator and disciplinarian. The job-within-the job often expands to include resolving conflicts, eliminating unacceptable behavior, hiring the best employees--and terminating when necessary.
- The Art of Management
- The Art of Motivation
- The Art of Coaching
- The Art of Delegation
- Effective Organizational Communication
- The Art of Leadership
- Practicing Leadership
- Successful Team Building
- The 6 Sigma Story
- The Story of Quality Management
- Reading the Annual Financial Report
- HR Best Practices
- Immutable Laws of Marketing
- The Art of Marketing
- Achieving Customer Service Excellence
- Making Performance Appraisals Work
2- Business Skills Track
The ability to put your best foot forward, communicate effectively, resolve conflict and confidently handle any situation with finesse and skill are not only desirable business skills, but ones that can give you the added benefit of boosting your own self-confidence. our KNOWLEDGE Days focus on unlocking your creativity, boosting your credibility and improving your communication skills, whether it’s public speaking before a group, a face to- face discussion with your boss or even negotiating with a vendor.
- People Styles at Work
- Conducting Successful Negotiations
- Emotional Intelligence
- Work Life Balance
- Creative Thinking
- Time Management in a Day
- Writing Effective Reports
- Managing Effective Meetings
- Effective Decision Making
- Delivering Effective Presentations
- Effective Personal Communication